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Posts Tagged ‘internet safety’

How to Protect Your Phone from Viruses, Malware, and Phishing

smishing

Believe it or not, your phone is susceptible to viruses, malware, and phishing scams. Protecting your laptop or desktop computer is vital to protecting your data, but you should be keeping an eye on your phone too.

Your phone is in danger of catching a virus or malware from a variety of sources including:

  • Malicious apps,
  • Fake Wi-Fi,
  • Bad links,
  • Phishing Emails,
  • Phishing Texts,
  • And more.

Learn more about the dangers facing your phone and how to protect yourself below.

Believe it or not, your phone is susceptible to viruses, malware, and phishing scams too! #cybersecuirty #phishing #smishing Click To Tweet

How to Extend the Life of your Phone Battery

Charging batteries

There are a lot of myths out there about how to extend the life of your phone’s battery. In order to truly take care of your device and prolong its life, use these tips and learn to tell fact from fiction.

How long does your battery last?

The lifetime of a phone battery is approximately 2-3 years, but that’s not to say that your phone or device won’t last longer or shorter. A number of variables impact the life of your device’s battery.

Your device’s battery life is determined by “charge cycles” not time. A charge cycle is determined by your device using a net 100% of its charge.

The lifetime of a phone battery is approximately 2-3 years, but that’s not to say that your phone or device won’t last longer or shorter. #phonebattery #tech #iphone #android Click To Tweet

Most obviously, this is when you fully charge the device to 100% and use it until it dies at 0%. However, a charge cycle also includes times when your phone is at 75% and you use it to 25% (a total of 50% charge) then charge it back to 100% and use it to 50% (another 50%).

Charge Cylces from PC Mag

A charge cycle is based on the total charge like a tank of gas. You can only fill the car to half a tank two times, but you still use a full tank of gas.

How Does Remote Support Work?

Remote Support with Techno Goober

Remote support is a common practice by IT Support companies like Techno Goober. It’s a relatively simple process on the Tech side, but for the user, it can be uncomfortable or even scary.

A lack of understanding about how remote support works leaves many users with questions and hesitations. Keep reading to learn more about how remote support works and save yourself some worry the next time your computer needs some work done.

How does Remote Support actually work?

If something is going wrong with your computer and you don’t know how to fix it, you call Techno Goober for help. One of our techs will either suggest that you bring the device into our office for repairs or we will suggest remote support.

Remote support is usually suggested when the fix is relatively simple or we need to investigate a little more to determine what’s going wrong on your end.

If something is going wrong with your computer and you don’t know how to fix it, you call Techno Goober for help. (302) 645-7177 Click To Tweet

5 Ways to Perfectly Manage Your Business Reputation on Social Media

Unclaimed instagram post

When it comes to managing your business’s reputation, there are a few key metrics you should be paying attention to. You know most of them by now:

  1. Reviews
  2. Followers
  3. Referrals
  4. Retention
  5. Others?

Reviews

The first one is obvious. You want to have different reviews from different customers in a variety of places to ensure that no matter where your prospective customers are looking. Encourage your happy customers to leave reviews on Yelp, Google, Facebook, and directly on your website. Bad reviews can be difficult to manage, but they will happen. Get help managing bad reviews

You’ll want to keep your reviews fresh too. Reviews become outdated to prospective customers after a few weeks. You should aim to earn 1 new (positive) review every week. Rotate through your various review sites to ensure fresh content.

Reviews become outdated to prospective customers after a few weeks. You should aim to earn 1 new (positive) review every week. Rotate through your various review sites to ensure fresh content. Click To Tweet

How to Handle Bad Reviews on Facebook

How to Handle Bad Reviews on Facebook

Peer-to-Peer Trust

Trust for most people is built and maintained via online interactions with their peers. For some people, this may seem inaccurate, but with the rise of “fake news,” big media is losing the trust of its users. 

To compensate for this loss of trust in big media, users are turning to each other. Peer to peer influence is highly trusted. That’s where reviews come in. Users leave first-hand reviews online rating your business with 1-5 stars to show their friends and followers which businesses are trustworthy.

As trust in big media goes down, peer to peer influence is going up. Way up! #smm Click To Tweet

Reviews Impact Peer Trust

If you have a business page on Facebook, you know all about reviews. These reviews may seem trivial to some, but they can play a large part in the reputation of your business online and offline.

If someone rates your business poorly, even without a genuine reason, their peers will see and trust that review. If your brother, best friend, sister-in-law, or even cousin left a poor review of a restaurant saying the waiter was rude, would you go to that restaurant or keep your distance?

Why You Should be Wary of Public Wi-Fi

Beware public Wi-FI

Traveling for business is required for many jobs. Working while traveling for pleasure is often a necessary evil for many small business owners as well. To protect you and your devices while you’re working on the go, you should understand the dangers of public Wi-Fi. 

What is Public Wi-Fi?

Public Wi-Fi is any wireless network that can be accessed in a public place. This includes wireless internet at the airport, hotel, train station, library, coffee shop, and more. There is accessible wireless internet nearly everywhere you go. Some wireless service providers even offer Wi-Fi connectivity on major highways.

It may seem relatively harmless or even safe to connect to the wireless network at your hotel or local library. But there could be dangers lurking around every corner on these strange wireless connections. Dangers that you might not even notice or have any power against.

Public Wi-Fi may seem harmless, but there are dangers lurking around every corner on these strange wireless connections. Dangers that you might not even notice or have any power against. Learn how to protect yourself. #wifi Click To Tweet

Dangers of Public Wi-Fi

Using public Wi-Fi is like swimming in shark-infested waters. You might come out ok, but you might not. Are you willing to take that risk?

On public Wi-Fi, your device is unprotected from any number of dangerous viruses, malware, or other virtual attacks. Like having unprotected sex, using an unprotected public network could have very real consequences.

Internet Privacy Practices for Businesses

Online Security is a must

As small businesses, it’s important for us to be conscious of the security needs of our clients and customers. As a web development company, in particular, we must always be thinking about how to maintain the privacy and security of our clients AND our clients’ clients.

Collecting Information

As a business, it is necessary to collect information about your client. This information can be used for a variety of purposes from leads to newsletters or even internal research. The most important thing that businesses must remember when collecting any information from clients is to collect only what you need and maintain transparency.

The most important thing that businesses must remember when collecting any information from clients is to collect only what you need. #cyberaware #goobertips Click To Tweet

What’s Your Password?

Password security

There are a number of factors that impact the security of your password from the complexity and length or even how easy it is to guess by those around you.

To check if your password is secure enough, ask yourself the following questions. (And answer honestly.)

  • How long has it been since you last changed your password?
  • Do you use the same one for more than one website?
  • How many people know what it is?
  • How complex or simple is it?
How secure is your password? Could your accounts be in danger? #goobertips Click To Tweet

What the Fudge is going on with Net Neutrality?

Techno Goober supports Net Neutrality Protections

Net Neutrality has been in the news recently, but in our business, we find that a lot of people don’t truly understand what is going on. Let us break it down for you.

What is Net Neutrality?

Net Neutrality is the principle that the internet should be free and unimpeded. This ensures that freedom of speech is maintained. This seems a little scary, so let’s break it down a little further.

Net Neutrality is the principle that the internet should be free and unimpeded. This ensures that freedom of speech is maintained. Fight for #NetNeutrality! Click To Tweet

I Hate Contact Forms and Our Clients are Better Because of It!

Contact Us

Frank Payton, the Uber Goober at Techno Goober, shares his thoughts on contact forms after over 10 years developing websites one client at a time.  

Websites Generate Sales Leads

The core of Techno Goober lies in our ability to produce a quality website that produces leads. The most important reason to have a website is to have an online presence. That online presence lends credibility to your company or organization. It would be nice that your investment resulted in some return though right?

One of the methods for capturing leads from your website has always been the contact form. The goal of the contact form is for the user to fill it out. Then you receive it and contact them resulting in sales. Sounds pretty simple, but the flaws are undeniable.

Over time, I have come to despise this required form of lead generation, but my hatred has put our client’s websites in a better position because of it. 

Test contact forms regularly to ensure the emails are not going to Spam. #webdevelopment #goobertips Click To Tweet

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Give us a call, we don’t bite! 302.645.7177