Give us a call, we don’t bite! 302.645.7177

Using Interactions

The Interactions tab on your Dashboard is where you will find reviews, messages, and comments on your listings. If you have a Google and Facebook listing connected, reviews from these sites will most likely be the most common interactions you will see. You can respond directly to interactions from this section of your Dashboard.

To generate more reviews for your page, read about review generation

If you need any help logging into your Dashboard or managing your interactions, call Techno Goober for help at (302) 645-7177 or contact us online

Quick Access: 

 


 

Total Interactions

To begin, log into your Listings Dashboard.

Step 1: The default tab in your Interactions Dashboard is Total Interactions. This shows all the interactions with your selected location. 

Total Interactions Tab

Step 2: To make the Total Interactions tab more digestible, try filtering by Review Site. Click the Review Site drop-down and select the site you would like to view Interactions from. 

review site drop-down

Step 3: You can also filter by time for the Interactions. Select the Time drop-down and choose the option you want to filter by. 

Time drop-down

 


 

New Interactions

Step 1: To view only New Interactions with your location, select the New Interactions tab. 

New Interactions

Step 2: Filter your interactions by Time or Review Site. 

 


 

Positive Interactions

Step 1: To view only Positive Interactions with your location, select the Positive Interactions tab. 

Positive Interactions

Step 2: Filter your interactions by Time or Review Site. 

 


 

Negative Interactions

Step 1: To view only Negative Interactions with your location, select the Negative Interactions tab. 

Negative Interactions

Step 2: Filter your interactions by Time or Review Site. 

 


 

Respond to Interactions

Step 1: To respond to Interactions, click Respond below the interaction. 

   Respond to interactions

Step 2: For some accounts, you can respond right from the Dashboard. Others will redirect to your profile on the primary website for the account. Facebook responses will always be performed on your Facebook page. However, Google responses can be completed right in your dashboard. 

Google response

Step 3: Click Submit when you are done typing your response.

Submit response

Step 4: After you have responded to an interaction, you will see a Responded tag on the interaction in your dashboard. 

Responded tag

Stay Clued In! Join Our Mailing List!

Keep up to date with the Goobers’ involvement in the community & special promotions.

Techno Goober Offcanvas Logo

Give us a call, we don’t bite! 302.645.7177