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Knowledge Base

Navigating Listing Dashboard

A tour of the Listing Management Dashboard: find listings, interactions, rankings, and review generation tools, and switch between your business locations.

Your dashboard is where you can view your listings, connect your accounts, manage your reviews, check your keyword rankings, and generate more reviews. Navigating the dashboard can seem a little confusing at first, but it will get easier the more you use it. If you need any help logging into your Dashboard or updating your listings, call Techno Goober for help at (302) 645-7177 or contact us online.

Your Business Information

To begin, log into your Listings Dashboard.

Step 1: You can change the business that you are editing with the Set Location drop-down. (If you only have 1 location or business, you don’t need to worry about this step.)

Set Location

Step 2: Your Business Information is located at the top of your Dashboard. Learn more about editing your business information.

Business Information

How to Navigate Dashboard

Step 1: Your dashboard navigation is located on the left side of the screen. By default, you are on your Listings page. Click the title of the page you would like to visit.

navigation

View Your Listings

Step 1: By default, your dashboard will be on the Listings page. From this page, you can easily see what Listing Sites your business is listed on.

Listings quick access

Step 2: Explore the sites that Require Action by clicking the Require Action block on your Listings Quick Access.

Listings require action

Step 3: From this screen, you can see which listings require an action. Learn more about connecting accounts to your Dashboard.

Listings require action step 2

View Your Interactions

Step 1: Click Interactions in your Navigation.

Interactions

Step 2: Interactions are reviews and other online interactions with your business location. This can include Likes on your Facebook page, messages from Yelp, and much more. Be sure to check this section regularly for updates.

Interactions dashboard

Step 3: From this screen, you can respond to different interactions. Learn more about responding to interactions.

Submit response

View Your Rankings

Step 1: Click Rankings in your Navigation.

rankings

Step 2: From this screen, you can see add keywords about your business to track. Learn more about adding and tracking keywords.

Current rankings

View Review Generation

Step 1: Click Review Generation in your Navigation.

review generation

Step 2: This first time you navigate to Review Generation, it will ask you about pre-screening review. ALWAYS click NO. Pre-screening is against Google’s terms of use and your account may be terminated if you pre-screen reviews.

pre-screen

Step 3: From your review generation dashboard, you can send requests to your current customers for more reviews. Learn more about review generation. For more help with review generation, contact Techno Goober. We can handle review generation requests and invites.

Review Invites

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